Optimize your returns and delight your customers with fast and easy exchanges
Automate your
returns management
Save your support team the hassle of answering tons of emails and automate your entire return process.
Convert refunds
into exchanges
Save sales and build customer loyalty by turning refunds and returns into quick and easy exchanges.
Generate
prepaid return labels
Automatically send your customers the necessary return labels as a final step in the return process.
Let customers
reorder
Give your customers the ability to place a new order or reorder and pay within the app.
In-app shop
and download
Allow users to shop for digital content and download it straightaway.
In-app
payments
Enable users to pay within the app using a waytopay.me link.
Delight your customers with a
pleasant customer experience
Flexible self-service returns portal
Provide your customers with a powerful return experience like no other. Our convenient self-service portal lets shoppers start a return at all times and print their own shipping labels without the need to involve your customer support team.
Quick and easy exchanges
Retain your sales by giving your customers more options than a simple refund. Offer your customers the option to effortlessly replace the product ordered for a product variant or another item from your product catalog.
Brand customization
Set up your very own professional-looking customized return portal for your brand. Create a unique and immersive brand experience for your customers using custom colors, logo, and design.
Streamlined returns workflow
Free up your team’s time and eliminate the need for manual intervention in the returns process. Allow your team to easily review, track, and manage return requests in one place in a matter of seconds.
Integration with Sellercloud
Empower your business by integrating Frisby with all of your order and product data. Easily connect with the Sellercloud e-commerce growth platform and gather all of your RMA data in one place.
